Crisis Support and Information
For Students Impacted by Palestine-Israel Events

In alignment with Dalhousie’s Senate-approved equity ethos statement, guiding admission and student service practices, Dal has implemented supports for students displaced or personally affected by crises, including the ongoing humanitarian crisis in Palestine and surrounding regions.

These supports include:

• Application fee waiver

• Admission deposit waiver

• Personalized and trauma-sensitive advising and navigational support on academic options (including English Language upgrading, if applicable), admission requirements, pathways, and related processes – irrespective of level of study

• Flexible admission requirements for those unable to document their qualifications, including assistance from competent authorities to validate credentials or consideration of individual portfolios as evidence of potential for success

• Expedited file processing

• Personalized advising around access to financial supports and/or waivers based on a holistic evaluation of individual circumstances and needs

• Expedited access to bursary funding outside standard bursary application dates 

Learn how to access these supports and review the Equity Ethos Statement here

Student safety, rights & Equity services

Code of Student Conduct

For non-academic misconduct, including but not limited to harassment and discrimination.

What is the Code of Student Conduct?

The Code of Student Conduct (the “Code”) is a document that outlines the non-academic behavioural expectations for students and the process for handling infractions of the Code when they arise.

To submit a complaint about non-academic misconduct to the Manager, Student Conduct, please click on the "Submit a Complaint" button below. If you have any questions about submitting a complaint, cannot submit a complaint through the online process, or have questions about any other information on this page,

Email studentconduct@dal.ca for questions and support, then use the link below to submit a complaint 

Dalhousie Behavioural Intervention Team

Proactive, early intervention, risk of harm assessment, coordinated support for individual students who cause disruption to the University community. Can assess behaviour and written word.

How to refer concerns to BIT (Dalhousie Behavioural Intervention Team)
Contact Hazel Ling, Dalhousie’s Social Worker and Case Manager
Email: hazel.ling@dal.ca 

What to refer:

• Disruptive behaviour: Outbursts, swearing, derogatory language, personalized verbal attacks, questioning competence, intimidation” 

• Difficult behaviour: Repeated contact, demanding action, excessive cc’ing, conflation of issues, refusal to accept answers, hard to disengage, time consuming” 

• “Expressed hardened and fixed thoughts, grievance/injustice collecting, fixations on one person or group, threat leakage (ex., someone tells you, “you may not want to come to class next week”)

For emergencies (physical, mental health, violence and threats), contact Dal Security:
Email: security@dal.ca
Phone: (902) 494-4109,
or through the Dal Safe app -> Emergency contacts -> Security services-Halifax Campuses. Make sure to refer to BIT after the emergency situation is handled. 

Dalhousie’s Ombudsperson | Carla Britten

The Ombudsperson Office recognizes that within Dalhousie there are different levels of power and privilege. The Ombudsperson is committed to educating the community and will endeavour to find ways to work together that recognize and challenge inequalities.

Why should you contact Carla? She can:

• Provide general resource information and make appropriate referrals 

• Identify and explain relevant university processes/policies 

• Work with students to explore and strategize options for problem-solving 

• Empower students to deal directly and effectively with their concerns 

• Facilitate discussions and make inquiries for clarification to seek resolution 

• Give sound and practical advising 

• Listen and provide an objective perspective. 

When to reach out to Carla:

• You are not sure where to go or how to get your concern or problem addressed 

• Are in an appeal process and need help understanding the process 

• Have a conflict and need help resolving 

• Believe you have been treated unfairly 

• Need clarification on your rights and responsibilities as a student 

Where to reach out:

Carla Britten
Email: ombuds@dal.ca
Phone: 902-494-2665
Website: https://www.dal.ca/campus_life/safety-respect/student-rights-and-responsibilities/where-to-get-help/ombudsperson/contact-the-ombudsperson.html

Dalhousie’s Human Rights and Equity Services 

Human Rights & Equity Services (HRES) provides trauma informed, survivor centered confidential advisory service to members of the Dalhousie community seeking advice & support related to:

• Confidential reporting 

• Informal and formal complaint options 

• Personal support and referrals 

• Safety planning (with Security Services) 

• Coaching to engage in difficult conversations 

• Conflict resolution process facilitation 

• Educational programming and outreach 

What to contact HRES for (in terms of advice and support):

• Human rights 

• Discrimination 

• Personal harassment and conflict 

• Sexualized Violence 

• Accommodation and accessibility 

How to contact HRES:

Email: hres@dal.ca 
Phone: (902) 494-6672
Website: https://www.dal.ca/dept/vpei/hres.html

DSU & Dal Support Centres and offices

Dalhousie Multifaith Services

Why you should contact Multifaith Services:

• You’re experiencing personal or spiritual issues

• You need confidential advice from a religious leader

• You wish to connect with your religious community

• You need to perform a religious rite

How to contact Multifaith:

Email: multifaith@dal.ca
Phone: 902-494-2287

Use this site to ask a religious leader your questions
Use their office hours at LeMarchant Place, rms 1210A and 1210B.

International student health services:

Dalhousie Student Health and Wellness 

What you can contact SH&W about:

• Psychological services

• same-day mental health counselling

• social worker services

• ask a nurse

• group wellness sessions

• Peer support services 

How to contact Student Health and Wellness:

Appointment booking: https://patient.medeohealth.com/booking/dalhousie-student-health-services/any  
Phone: 902-494-2171 

DSU’s I. M. Well app

(24/7 confidential student assistance program in 180 languages) 

• The Dalhousie Student Union is proud to offer a student assistance program for all international students at Dal and King's, titled I.M. Well. Accessible from anywhere in North America, the application can be accessed 24/7, in 180 languages, and is completely confidential.

• Each member of the response team has a minimum of 5 years clinic experience and will provide or connect you directly with the support you need. 

DSU’s My Peak app

(for health insurance and campus support services) 

• The Dalhousie Student Union is proud to offer an international student mobile app for all international students at Dal and King's, titled Peak.

• What does Peak do?

  Peak connects you to important resources and information regarding your health insurance and campus support services.